Terms-and-conditions

Terms And Conditions

Welcome to CrmOne!

These terms and conditions outline the rules and regulations for the use of CrmOne’s Website, located at www.crmone.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use CrmOne if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and all Agreements: “Client”, “You” and “Your” refers to you, the person who logs on this website and is compliant with the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, by and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

Services

CrmOne is currently offering services under the category “Free” “Professional” and “Agency Plan”. While you choose to use any of the above-mentioned services you accompany by our “Terms and Condition”, created to assure fair use of our services, with special mention to

No liability: CrmOne can not be held liable for any delay or nonavailability of new add-ons that may be available to other categories. We have a set practice of add-ons release and we do it entirely in compliance with users’ safety and assuring no issue in the present system.
No Add-ons are allowed with the existing package, the only way to add a new feature is to upgrade to the next plan.
Not responsible for any fluctuation in services provided by third-party apps. In case of any issues please connect with the respective customer support team.

Cookies

We employ the use of cookies. By accessing CrmOne, you agreed to use cookies in agreement with CrmOne’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, CrmOne and/or its licensors own the intellectual property rights for all features/material on CrmOne. All intellectual property rights are reserved. You may access this from CrmOne for your personal use subject to restrictions set in these terms and conditions.

You and the Users you add to the CrmOne plan will NOT sublease the subscription plan unless it is not permissible in your user agreement.
You, your sales agent, and affiliates will not represent themselves as CrmOne employees.
CrmOne holds the right to cancellation of your User agreement, with or without any prior information.
While adding any new business to the CrmOne environment, you will be responsible for assure fair use of CrmOne.
Once you add a business (Here referred to as CLIENT) in CrmOne you agree to provide details of your clients, to be used to safeguard the fair use policy and keep a track of any misuse of CrmOne.
CrmOne user’s terms and conditions can not be altered at any point in time, it remains the same for you and your clients.
Use of conversation features: While using CrmOne’s conversation feature;

Make sure that you comply with the Telephone Consumer Protection Act of 1991 of the United States and the rest of the world – based on different countries’ own “Telephone Consumer Protection Act”.
CrmOne does not originate calls, SMS, or emails you need to integrate and use third-party apps to avail of these services.
You or your Clients will not SPAM or create any mental disturbance for anyone.
You and your clients are solely responsible for the content used, communication made, and timing at which these communications are made by either a USER or by using a triggered communication sender.
CrmOne can not be held responsible for any misconduct on either your part or from your client’s side.

Use of website builder:

You can use a free template and create your website for free.
Hosting and SSL come free (Only with the paid plan)
We will not be responsible for any content that you use on your website.
In case of any report by a user, internet browser, NGO, private entities, and Government entities CrmOne will review the “CONCERNED ISSUES” on their merit and will take the needed action.
Subscriber “YOU” and your “CLIENTS ” will not remove CrmOne’s branding from the website footer or wherever available.
You can make and sell unlimited websites under “AGENCY PLAN”.

Use of workflow automation:

We do not automate any live workflow requests.
You can schedule a live demo request and our experts will walk you through it all.
Workflow automation works on presets and trigger points as set by you, and CrmOne has no direct or indirect control on any trigger point created by you.
In case of any “Pre-scheduled Maintenance” we will keep you informed about the possible hiccups in the existing system.

You must not:

Republish material from CrmOne
Sell, rent or sub-license material from CrmOne without our consent.
Reproduce, duplicate or copy material from CrmOne without our prior consent

Payment

We do not ask for any credit card in the “FOREVER FREE” plan.
For paid plans, you need to add your “Credit Card” and make the payment for the selected plan.
You can anytime ask for a refund during your “Free 21 days trial period”, and we will do the needful.
The payment charged is applicable for everything in your plan other than the integrations made and is charged in advance.
In case the Credit card declined the payment due to an “Overdraft” or “No Available Balance” issue, we will hold your account access, till we receive payment.
In case of any third-party integration, subscribers (YOU) commit to making the payment directly to the vendor and CrmOne holds no responsibility to make any payment of the balance amount.
Taxes will be paid on actuals and should be collected by you from your clients.

Advertising & Re-sale Terms

> You, your sales agents, or your clients will not advertise or promote any service bundle under $47 a month.
> No coupon, promotional discount or Black Friday sales should decrease the overall price of CrmOne under $47.
> You, your agent, and your clients in no situation will create direct pricing competition to CrmOne.
> No misleading ads are to be run on the internet.
> CrmOne sales team will not assist you in closing any sales
> You will be liable for any dispute arising from your client’s side.
> CrmOne will not be handling your client’s queries, although you can choose to use our customer support team and we will help you with that.

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. CrmOne does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of CrmOne, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, CrmOne shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

CrmOne reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive, or causes a breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

> The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

> The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material which is an invasion of privacy

> The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant CrmOne a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any forms, formats, or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

> Government agencies;
> Search engines;
> News organizations;
>Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
> Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups that may not hyperlink to our Website.

These organizations may link to our home page, to publications, or other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:
> commonly-known consumer and/or business information sources;
dot.com community sites;
> Associations or other groups representing charities;
> online directory distributors;
> internet portals;
> accounting, law, and consulting firms; and
> educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of CrmOne, and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to CrmOne. Please include your name, your organization name, and contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:
> By use of our corporate name; or
> By use of the uniform resource locator being linked to; or
> By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of CrmOne’s logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter the visual presentation or appearance of our Website.

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
> limit or exclude our or your liability for death or personal injury;
> limit or exclude our or your liability for fraud or fraudulent misrepresentation;
> limit any of our or your liabilities in any way that is not permitted under applicable law; or
> exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.