By CrmOne Oct 11, 2024
Pipedrive and Zoho are popular Customer Relationship Management (CRM) tools designed to help businesses manage sales, leads, and customer interactions.
Pipedrive: Offers easy-to-use automation for deal tracking, follow-ups, and task management. Zoho: Provides advanced automation with customizable workflows and AI-powered sales insights.
How's the Customer Support?
Pipedrive: Offers 24/7 live chat support, an extensive knowledge base, and email support. Zoho: Provides 24/5 support via email, chat, and phone, with additional support available through community forums.
Pipedrive: Mobile app supports offline mode and provides quick access to sales pipelines. Zoho: Comprehensive mobile app with access to almost all desktop features, including lead management and reports.
Pipedrive: Allows customization of pipelines, fields, and email templates. Zoho: Offers deeper customization with modules, workflows, and even code-level tweaks using Zoho's scripting language.
Pipedrive: Pricing starts at $15 per user per month, with multiple tiers based on features. Zoho: More affordable, with plans starting at $12 per user per month, and a free version for small teams.
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